ICEE Processes

Unlike many other advisory firms, ICEE uses a transparent process for all its services based on ISO and other standards and effective practices published in the library of our affiliate organization, the Enterprise Engagement Alliance. For those professionals and organizations that seek to undertake these services on their own, the EEA provides a training and certification program for professionals or solution providers.

The Impact Evaluation service uses transparent metrics developed in conjunction with veterans in all areas of human capital and stakeholder management and analytics. Its entire process is explained in a complementary one-hour call and is demonstrated in an article and YouTube video in EEA’s ESM media.

The Corporate Sustainability Reporting service uses the same procedures involved with ISO certifications, but, since there is no ISO certification involved, ICEE provides assurance only for the information organizations consider material or wish to disclose in their corporate sustainability reporting.

The Total Quality Management service to enhance customer satisfaction and enhance performance through gainsharing is based on principles used by over 1.3 million companies worldwide in factories and clearly explained in articles published in our ESM media.