• Measure the Value Created by People Investments
• Identify the Strategies and Tactics That Work Best Over Time
• Implement Total Quality Management for People to Enhance Satisfaction While Creating New Value, Increasing Cash Flow and Lower Costs Through Greater Efficiencies 

ICEE addresses three key elements of people management unique in the current marketplace for employee engagement surveys, incentives, rewards, recognition and other tactics used to engage stakeholders:

1. Independent measurement of the impact of people engagement strategies and tactics over time.
2. Third-party validation of the people aspects of corporate sustainability reporting to make it more meaningful, and
3. Implementation of Total Quality Management for people to get stakeholders more engaged in fulfilling the purpose, goals, objectives, and values of a team, division, or the organization.

Professionals, organizations and solution providers seeking to conduct these processes on their own can learn how to do so, access the same technology used by our company, and market their services by joining the Enterprise Engagement Alliance Academy.

Organizations spend considerable sums to motivate sales and non-sales employees, customers, distribution and supply chain management, not to mention the costs of publishing corporate sustainability reports, and yet clearly something is not working. According to Gallup and the American Customer Satisfaction Index, general employee and customer satisfaction remains at surprisingly low levels.

ICEE creates value for organizations by helping them better measure the impact and effectiveness of almost any type of engagement effort by correlating activities with actual outcomes in terms of sales, productivity, value added, loyalty, etc. that almost always can be connected to both financial results and the purpose, goals, and objectives of the organization or the specific effort.

Rather than trying to reinvent the wheel, we employ the same practices proven in total quality management for decades: a holistic approach that aligns the interests of all stakeholders in the purpose, goals, objectives, and values of the organization or team in a measurable way.

Click here to learn more about our return on investment and analytics processes.

Click here to learn more about our validation services for corporate sustainability reporting.

Click here to learn more our Total Quality Management for people services.

What Makes ICEE a Unique Source of Value Creation 

Demonstrated expertise. ICEE’s founders are experts in human capital management, compensation, analytics and related technology. They are supported by a growing advisory board of veteran experts in compensation, human capital analytics, technology, standards, as well as incentives, rewards and recognition, engagement surveys, motivational events, technology, and more. We are completely transparent about our processes.

Technology to detect specific correlations and causations over time.  ICEE’s PVIC technology enables organizations to track and correlate activities and outcomes over time to identify specifically which tactics have the greatest impact. Click here for a demo.

Solution neutrality. Our business model is based on enhancing performance or otherwise helping organizations achieve their goals, not on pushing specific employee engagement surveys, engagement and recognition technologies, rewards and recognition, etc.

Commitment to open-source standards and metrics. Rather than using proprietary metrics, ICEE provides clients with a transparent set of metrics from leading world bodies, including the EU Corporate Sustainability Reporting Directive, ISO human capital and related standards, and the International Sustainability Standards Board. This enhances transparency, comparability, and flexibility, since any organization can use these standards for evaluation purposes.

End-to-end transparency. Each engagement begins with a complimentary one-hour evaluation process to ensure feasibility. This depends upon the purpose, goals, and objectives of the strategic or tactical process, the availability of relevant data, and in what format.

Highly experienced auditors. ICEE’s team has extensive experience conducting compensation and ISO audits for some of the world’s leading companies. As such, it can authoritatively audit disclosures for veracity or for ISO 30414 or ISO 10018 compliance.