Founded by the Enterprise Engagement Alliance at

ICEE Services


As the certification affiliate of the Enterprise Engagement Alliance education, outreach, and advisory services, ICEE offers a variety of services to help organizations profit from a strategic and systematic approach to engaging all stakeholders to help achieve organizational goals.

Access Free Networking, Information, Resources Through the Enterprise Engagement Advocate Network
Join the free Enterprise Engagement Advocate Network to gain access to how-to and reference resources and access to discounts or referral fees from Enterprise Engagement and related solution providers. The EEA network is specifically designed for engagement solution providers and related professionals who are advocates for the concept of Enterprise Engagement and ISO standards and who need access to resources and expertise in all areas of engagement, from executive coaching, recruitment, assessment, communications, and learning to job design, diversity, innovation, rewards and recognition, loyalty, and analytics.

Multiple Self-Learning and Webinar Learning Opportunities
To learn about the field, take advantage of the 120-page Enterprise Engagement for CEOs or the more comprehensive 330-page Enterprise Engagement: The Roadmap 5th Edition books and the comprehensive Enterprise Engagement primer you’ll receive as an Enterprise Engagement Advocate Network, Professional, or Corporate Member. Or, attend monthly courses comprised of three one-hour pre-scheduled webinars.

Become an Enterprise Engagement Alliance Professional or Corporate Member for Education and Certification
Become a professional or corporate member of the Enterprise Engagement Alliance to demonstrate your organization’s commitment to this new field; to access to training and Enterprise Engagement and ISO 10018 certification, and to market your certifications when achieved. Certifications are good for five years.

ISO Annex SL and 10018 Quality People Management Audits and Certifications–for those organizations seeking to demonstrate their strategic commitment to all their stakeholders.

Human Capital Standards–to ensure that your human resources and broader human capital processes are up to date with effective practices, ISO has issued five new Human Resources certifications for which ICEE is the only organization to provide audits and certifications.

Healthcare Advisory Services–a practice specifically designed to help healthcare and hospitality firms develop a roadmap for enhancing performance through people by applying a systematic, enterprise-wide framework embodied in ISO standards.

ISO Registrar Development and Support–ICEE is developing a network of ISO registrars and solution providers seeking to bring the benefits of Annex SL and ISO 10018 to their clients. In partnership with the Enterprise Engagement Alliance, registrars, consultants, and solution providers can profit from a complete training and business development platform to educate their clients about the importance of Annex SL and ISO 10018 standards..

  • To learn about the field of Enterprise Engagement and ISO 10018 quality people management standards, go to
  • For access to complete information on the field, go to ESM at