About ICEE

About the International Center for Enterprise Engagement

The International Center for Enterprise Engagement provides impact measurement, auditing of corporate sustainability reports, and the design and implementation of total quality management principles to engage all stakeholders, customers, employees, distribution and supply chain partners, communities or anyone critical or organizational success. Now under the direction of a compensation and human capital advisory firm, ICEE differs from traditional incentive, recognition, and loyalty firms in that it focuses specifically on how best to achieve organizational or team purpose, goals, objectives and values, instead of selling a pre-conceived solutions.

Founded in 2019 to promote the use of ISO human capital and related standards, the ICEE is now under the new management of TM Evolution Inc.., a Brainerd. MN-based compensation, human capital analytics, and technology firm now under the management of its founder and CEO, Darwin Hanson.

ICEE will continue to collaborate with the EEA on the promotion of a strategic approach to stakeholder company and the use of ISO and other metrics standards and draw upon the expertise and the intellectual property of the ICEE to focus on providing independent, third-party: 

  • Impact measurement. Helping organizations of almost any type evaluate the actual impact of their strategies and tactics to engage sales and non-sales employees, customers, distribution and supply chain partners, communities and almost any stakeholders.
  • Use of proven total quality management practices to design, implement, and measure the impact of traditional efforts such as incentives, rewards, recognition, loyalty, motivational events and related strategies to achieve goals through people.
  • Audits of corporate sustainability reports. Enhancing the value of corporate sustainability reporting by providing independent assurance of claims made about stakeholders in sustainability reporting

Professionals, organizations and solution providers seeking to conduct these processes on their own can learn how to do so, access the PVIC technology used by us for impact analysis, and market their services by joining the Enterprise Engagement Alliance Academy.

The International Center for Enterprise Engagement (ICEE) was founded by some of the original creators of ISO standards. Dr. Heiko Mauterer, Board Member and for Senior Partner for 4C Group in Frankfurt, retains his role as an advisory board member. Bruce Bolger, Founder of the original ICEE, will now serve on the advisory board with practitioners and solution providers in all areas of engagement.

Recognizing the minimal interest in the US for ISO-certified human capital disclosures after six years, ICEE will focus on utilizing the ISO framework and other international standards to help organizations independently validate the value created by their people investments; the effectiveness of their practices based on recognized standards, as well as the corporate sustainability reports many organizations use to disclose them. ISO and related standards along with research-based effective practices ensure that organizations can rely on evergreen standards without risk of licensing issues in the future. The Enterprise Engagement Alliance will continue to support Professionals, organizations and solution providers seeking to conduct these processes on their own through the Enterprise Engagement Alliance Academy.

The Mission

  • Help organizations achieve a meaningful return on investment on their investments in employees, customers, distribution, supply chain partners, communities, and other stakeholders.
  • Ensure the publication of meaningful corporate sustainability reports by providing independent validation of the processes and metrics disclosed related to all stakeholders.

Key Activities

  1. Creation of one of the first advisory firms specifically designed to help organizations measure the impact of organizational and cultural strategies, to tactical efforts related to customer, employee, distribution and supply chain partner and community management, and related tactical issues: voice, recognition and appreciation, communications in every form, innovation and collaboration, incentives, DEI, human capital analytics, and more.
  2. Design more effective, measurable engagement strategies and tactics to engage sales and nonsales employees, customers, distribution and supply chain partners, or any type of stakeholder, based on processes proven for decades in total quality management.
  3. Enable organizations to have their corporate sustainability reports independently validated by a highly credible source without having to comply with a specific standard.

About the EEA

ICEE was founded by the Enterprise Engagement Alliance at TheEEA.org.  The EEA is an outreach and education organization founded by Bruce Bolger, President, who was the originator of the process for the creation of the first standards on employee engagement for the International Organization for Standardization (ISO.)  Bolger will remain an advisor to ICEE but will not have involvement in its day-to-day management.  The EEA will continue to support professionals, organizations and solution providers seeking to conduct these processes on their own through the Enterprise Engagement Alliance Academy.